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Continence Aids Payment Scheme (CAPS)

The Continence Aids Payment Scheme (CAPS) provides financial assistance to eligible Australians to help cover the cost of continence products for permanent and severe incontinence.

CAPS is an Australian Government payment program that supports people with permanent and severe bladder or bowel conditions by helping reduce the cost of continence products. Eligible participants can receive an annual payment to purchase products from a supplier of their choice.

Services Provided:

- Financial assistance for continence products

- Annual or biannual government payments

- Support for permanent bladder or bowel conditions

- Choice of continence product suppliers

- Assistance for eligible children and adults

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Country & Outback Health

Country & Outback Health (COBH) is a not-for-profit health organisation providing mental health, NDIS, and allied health services to support wellbeing in rural and regional South Australia.

COBH delivers community-based support services across rural and remote South Australia, helping people access mental health care, disability support (NDIS), and allied health services. Their multidisciplinary team provides coordinated care including plan management, support coordination, and clinical services aimed at improving health, independence, and wellbeing.

Services Provided:

- Mental health and wellbeing support (adults and children)

- NDIS services, including support coordination and plan management

- Allied health services (e.g. dietetics, podiatry, exercise physiology)

- Respiratory nursing support

- Community-based clinical and therapeutic services

- Case coordination and recovery-focused mental health care

- Services delivered across rural and regional South Australia

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Essential Medical Equipment Payment

The Essential Medical Equipment Payment (EMEP) is a Centrelink payment from Services Australia that helps eligible people with the extra energy costs of running essential medical equipment or medically required heating or cooling at home.

The EMEP provides an annual financial contribution to help people manage increased electricity or energy costs caused by essential medical equipment (such as oxygen machines or ventilators) or medical conditions that require heating or cooling. It is designed to reduce the financial burden of ongoing medical energy use at home and is paid yearly as long as eligibility continues.

Services Provided:

- Annual payment to help cover energy costs for medical equipment

- Financial support for heating or cooling required due to a medical condition

- Payment for each eligible piece of essential medical equipment

- Ongoing yearly payment (no reapplication needed unless circumstances change)

- Support for approved equipment such as oxygen concentrators, ventilators, insulin pumps, and dialysis machines

- Assistance to reduce cost-of-living pressure for people with ongoing medical needs

- Eligibility criteria applies

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Family Drug Support

Family Drug Support Australia provides free, confidential support and education for families and friends affected by someone’s alcohol or drug use.

Family Drug Support Australia supports families, carers, and friends through 24/7 telephone support, peer support groups, counselling, and education programs. The service is non-judgemental and aims to help people better understand substance use, cope with challenges, and strengthen relationships.

Services Provided:

- 24/7 family support line

- Counselling and peer support

- Support groups and meetings

- Education and training programs

- Bereavement support

- Information and referrals

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Find a Bulk Billing Practice Near You

Bulk billing is a Medicare system where eligible Australians can see a GP at no cost because the doctor bills Medicare directly for the full service.

Bulk billing makes GP visits more affordable by allowing doctors to charge Medicare instead of the patient, meaning no out-of-pocket cost for the consultation. The Australian Government is expanding incentives to increase the number of clinics that offer bulk billing across the country.

Services Provided:

- Find a Bulk Billing Practice

- No-cost GP visits for Medicare patients (when bulk billed)

- Applies to eligible GP and telehealth services

- Helps reduce out-of-pocket healthcare costs

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Genesis Pregnancy Support

Genesis Pregnancy Support is a not-for-profit organisation that provides free counselling, practical support, and information for people experiencing unplanned or unsupported pregnancy.

Genesis Pregnancy Support offers free, confidential counselling and support to individuals facing an unplanned pregnancy or pregnancy-related challenges. The service helps people explore their options and access emotional and practical assistance, including referrals, education, and material support, to support informed decision-making during pregnancy and early parenting.

Services Provided:

- Free confidential pregnancy counselling (phone or face-to-face)

- Support for unplanned or unsupported pregnancy

- Information and guidance on pregnancy options

- Emotional support and decision-making assistance

- Post-abortion counselling and recovery support

- Practical support and referrals to services and resources

- Parenting and early motherhood support

- Community education and information programs

- Support for partners and families affected by pregnancy situations

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Healthdirect

Healthdirect is a free, government-funded service that provides 24/7 trusted health information, symptom checking, and access to nurses and health services across Australia.

Healthdirect helps Australians understand their symptoms and decide what care they need by offering online tools, a symptom checker, and a 24-hour phone line staffed by registered nurses. It also connects people to local health services, including GPs, urgent care, and emergency services when needed.

Services Provided:

- 24/7 health advice from registered nurses (phone line)

- Online Symptom Checker for health guidance

- Trusted health information articles and resources

- Service Finder to locate GPs, pharmacies, and clinics

- Medicines information database

- Health information website and mobile app

- Referral guidance to urgent care or emergency services

- Support to decide whether to self-care or seek medical help

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Hepatitis SA

Hepatitis SA provides free, confidential information, education, and support services for people affected by hepatitis B and hepatitis C in South Australia.

Hepatitis SA is a community-based organisation supporting people living with or affected by viral hepatitis through helplines, peer support, education, referrals, and harm reduction services. The service aims to improve health outcomes and reduce stigma through accessible and non-judgemental support.

Services Provided:

- Hepatitis information and support

- Telephone helpline and peer support

- Education and training programs

- Referrals to health and support services

- Harm reduction support services

- Face-to-face and online support sessions

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Lifetime Support Scheme

The Lifetime Support Scheme (administered by the Lifetime Support Authority) is a South Australian Government program that funds lifelong treatment, care and support for people who are very seriously injured in motor vehicle accidents, regardless of fault.

The Lifetime Support Scheme provides ongoing funding for necessary treatment, care and support services for people with severe, life-changing injuries from motor vehicle accidents in South Australia. It is a no-fault scheme that helps participants access coordinated support such as medical care, rehabilitation and personal assistance to improve independence and quality of life.

Services Provided:

- Funding for medical treatment and hospital care

- Rehabilitation services (e.g. physio, OT, speech therapy)

- Personal care and support services

- Aids and equipment (e.g. wheelchairs, mobility aids)

- Prosthetics and assistive technology

- Home, vehicle and workplace modifications

- Respite care and support coordination

- Long-term care planning and participant support

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