Financial Counselling Services

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Money & Finances

Due to the COVID-19 pandemic services may have changed how they operate and how they provide services for those in need.

Financial counselling is a free, independent and confidential service offering support, information and advocacy to anyone experiencing financial hardship.

A Financial Counsellor will look at your overall financial situation and provide you with your options. They can advocate and negotiate on your behalf if needed.

A Financial Counsellor cannot provide investment advice, financial planning, or monetary assistance.

Financial counselling is offered by a range of service providers throughout South Australia via an appointment based service. See locations below for providers in your area.

Alternatively, you can call the National Debt Helpline on 1800 007 007 for telephone financial counselling or a referral to a financial counsellor in your area.

The Helpline Service is available from Monday to Thursday between the hours of 9.30 am - 5 pm and Fridays 9.30am - 4.30pm (closed public holidays).

Issues a Financial Counsellor can assist with include:

  • Financial rights and responsibilities
  • Budgeting and money management
  • Applications for hardship
  • Debts and debt recovery processes
  • Concessions and related entitlements
  • Referrals to complementary services
  • Insolvency and bankruptcy options

Last updated 23 November, 2020

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