Emergency Electricity Payment Scheme - EEPS

Share to


From July 1st the maximum EEPS payment will be doubled to $800, and the debt cap of $2,000 will be removed. Payments will be available every two years if needed.

The Emergency Electricity Payment Scheme (EEPS) is to provide assistance to households in a financial crisis who are unable to pay their electricity debt. A payment of up to $400 is provided to low-income households who have been disconnected or are at risk of disconnection. Applicants are entitled to apply for an emergency electricity payment once every three years after the date of their last EEPS payment.

EEPS is only accessible through the assistance of a financial counsellor, who will assess your financial situation before lodging an application.

Please contact the National Debt Helpline on 1800 007 007 (Mon to Thurs: 9.30am–8pm and Friday: 9.30am-4.30pm) to book an appointment with a financial counsellor. Financial counselling is a free, confidential and independent service.

Last updated 19 June, 2024