EEPS (Emergency Electricity Payment Scheme)
19 June, 2017
Many people are feeling the anxiety of receiving their next winter energy bill. Paying for utilities has always been a large factor in costs associated with a household but the huge increases over recent years have made it a horror story for a lot more families across South Australia. There is only so much reduction you can do regarding heating and power consumption to keep your family out of the cold and many more families and individuals are facing greater hardship with the very real prospect of disconnection because they simply do not have the money to pay. Even those with some financial capacity and or budgeting strategies have not been able to plan for the latest shocking hike to kilowatt costs.
You may be able to access EEPS assistance if you are experiencing significant financial difficulties and have had your electricity disconnected or are at risk of disconnection. Payments of up to $400 for low-income households and applicants are available for an emergency electricity payment once every three years. Emergency Electricity Payment Sheme assistance is only accessible through the assistance of financial counsellors, who will assess your financial situation before lodging an application.
Our Financial Counsellors are currently dealing with an increased volume of EEPS assistance requests and preparing for more as the effects of the price rises expects to impact more widely on a greater number of South Australians. Financial Counselling is free, confidential and independent. The National Debt Helpline is a not-for-profit, community based service that is available to people in Australia experiencing financial difficulty. South Australians ringing the national helpline will be transferred to a financial counsellor who knows and lives in South Australia, and is as local to the caller as possible. If you require assistance from a financial counsellor please contact the National Debt Help Line 1800 007 007 (Mon to Thurs: 9.30am–8pm and Friday: 9.30am-4.30pm) or go to the Affordable SA App or visit the Affordable Living SA website to see more information and services available in South Australia that can be of assistance. For more information on how to apply for EEPS call the Concessions Hotline or visit the sa.gov.au website or follow the links below.