Carers SA

Anyone, Anytime Can Become A Carer

If you provide personal care, support and/or assistance to family or friends who have:

• A disability

• A mental illness

• Dementia

• A long term health condition

• An illness that is terminal

• An alcohol or drug related problem or

• Someone who is frail due to age

Then you are a Carer and you can access the support services that Carers SA offers.

People become Carers in different ways. Sometimes they start helping someone out bit by bit. Sometimes it happens suddenly, because of an accident or illness. Carers can be any age. Parents, grandparents, partners, siblings, children, friends and neighbours may all take on a caring role at some point in their life.

Carers SA is a state-wide organisation, with skilled and professional staff working across country and metropolitan South Australia. Carers SA also provides a number of services to young people (aged 5-25) in a caring role. Carers SA is the lead Carer Gateway provider in South Australia and also provides a range of supports for Carers including Carer Breaks and one on one support, as well as continues to play a strong advocacy role on behalf of Carers to ensure the Carer voice is heard and represented.

To find out more, contact Carers SA via the Carer Gateway on 1800 422 737 or visit


Common Ground - Dental

Common Ground provide free dental for those who meet the criteria.


Country & Outback Health

Country & Outback Health is an organisation dedicated to providing healthcare services to individuals and communities living in rural and remote areas of Australia. They understand the unique challenges faced by people living outside major cities and work to ensure that everyone has access to quality healthcare, regardless of their location. Country & Outback Health offers a range of services including primary healthcare, mental health support, community outreach programs, and telehealth services. Their team consists of experienced healthcare professionals who are passionate about serving rural and remote communities and making a positive impact on the health and well-being of individuals in these areas.

Country & Outback Health offers a range of programs targeting:

- Mental Health

- Allied Health Services

- NDIS Services

- Alcohol & Drug Services

- Aboriginal Health Services

- Older Persons Services

If you live in a rural or remote area and are in need of healthcare services, Country & Outback Health is here to support you and provide the care you deserve.


Alcohol & Drug Counselling Online

ADIS provide a confidential telephone counselling, information and referral service.

This service can help with information concerning alcohol and drug related problems for yourself, a friend or family member, or a patient or client.

ADIS telephone counselling 1300 13 1340 is available 8:30pm to 10pm - 7 days per week for SA Callers Only, the online counselling service is available 24/7.


Ambulance Cover

Ambulance costs are not covered by Medicare and even if you have private health insurance, your policy may not cover the cost of an ambulance.

SA Ambulance cover includes all ambulance attendance within South Australia, with interstate coverage available for an additional amount.

For further details call the customer service centre on 1300 13 62 72 or visit the website link provided.


Australian Government Private Health Insurance Rebate

The private health insurance rebate assist with the cost of private health premiums. The rebate is income tested, income thresholds are indexed regularly and can be claimed through a reduced premium or through your tax return with the Australian Tax Office.

The rebate applies to Hospital, general treatment and ambulance policies. It does not apply to overseas visitors cover.


Continence Foundation of Australia

The Continence Aids Payment Scheme (CAPS) is an Australian Government Scheme that provides a payment to eligible people to assist with the costs of their continence products.

If you have permanent and severe incontinence and you are an Australian citizen or permanent resident 5 years of age or older you may be eligible for CAPS. The application form can be downloaded by following the link provided.

For more information, referral services, and advice about continence products from a professional continence nurse contact the National Continence Helpline 1800 330 066.


Dental Fee Adjustment - SA Dental

SA Dental has established a process whereby people experiencing financial hardship can have either their full or part co-payment fee adjusted.

For the purposes of establishing Financial Hardship you need to contact a Financial Counselor who will do a further assessment with you to determine your capacity to pay.

For assistance in this matter and for more information call National Debt Helpline on 1800 007 007.

For a list of eligible service providers, please visit the website link below.


Do I Need Health Insurance?

Private Health Insurance is a decision made according to cost or what we can afford and what is best for you and your family’s health. It is a substantial chunk of a family budget and nobody wants to make a choice that could cost them too much or not provide the right cover they will use. Unfortunately health cover usually increases significantly each year. Cost of living pressures mean many more people are considering if they can afford to pay premiums or whether they need to utilise the public system.

How do we make the right choice in signing up for a health fund or not? CHOISE has released a simple guide to help. CHOICE is a consumer advocate that provides Australians with information and advice, free from commercial bias. This survey asks a few simple questions and gives you an answer based on strictly financial outcomes concerning the surcharge the Government imposes. There are assumed variables and carefully worded disclaimers and it should not be taken as a complete and absolute guide but it offers some good tipsas well. Whilst many would welcome a definitive yes or no, it really depends on preference as it does not consider that many people want some control of what, when and who they can use for treatment, particularly for elective surgery.

CHOICE is the consumer advocate that provides Australians with information and advice, free from commercial bias.